We are public sector change experts

We are public sector change experts who help you explore options, design solutions and make evidenced based decisions that contribute to the advancement and wellbeing of society.

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We are collaborative in our approach to service improvement

We are passionate about public services and work with our partners to create dynamic and forward thinking organisations that really deliver. We know that people are the key to making change stick – and we recognise the importance of getting your people and customers involved from the outset.

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The C.co change continuum

Our proven change model draws on our experience of good practice from across the sector and beyond. It details our philosophy to change and acts as a starting point for any transformation journey by helping you consider:

1) The outcomes of change - the results you want to achieve
2) The actions to achieve change - the activities needed to get you there
3) The core components of change - the elements of focus for successful outcomes

Using it, organisations are helped to take a fundamental whole system approach to change and transformation making them more sustainable and financially resilient for the future.

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How We Help

Where We've Helped

Meet the team

Paul Woolston

Chairman

Paul Woolston was born in Sunderland. He studied Politics at Warwick University and has an MBSc from Manchester Business School. As former senior partner at PwC, Paul’s expertise is in the public sector, focusing on high-visibility issues such as health, local government and education.

Biography

Richard Harrison

Founder & Managing Director

A delivery focused leader, Richard has developed an industry wide reputation as a specialist in new commercial models.

Biography

Natalie Abraham

Operations Director

Natalie is an enthusiastic and experienced Senior Manager in the Public Sector with a successful track record of designing, managing and implementing complex programmes of change.

Biography

Leona McMillan

Commissioning & Procurement Consultant, Associate

Leona has a broad range of commercial skills, with specialist knowledge in procurement, supply chain management and business case development, with over 15 years experience in both the private and public sectors.

Biography

Sanjeet Bains

Director

Sanjeet is an experienced Senior Manager in Public Sector, and has a proven track record of supporting senior leaders to design and deliver strategy for service transformation.

Biography

John Knight

Programme director

John is a highly experienced and qualified management consultant, with a professional background in Organisation Development and Psychology.

Biography

Ian Kirby

Programme director

Ian is MBA and CIPFA public audit qualified and has almost 22 years of local government experience across a range of roles and responsibilities from front line social housing to Head of Internal Audit.

Biography

Heather Baron

Senior Managing Consultant

Heather Baron is an experienced manager and professional with 19 years’ experience in the Public Sector. Her approach to work is detailed and organised but she is a creative problem solver.

Biography

Leanne Mills

Senior Consultant

Leanne is a highly motivated and qualified business consultant and change manager, with over ten years of public sector experience working across many different specialisms and service areas.

Biography

Vicky Thomas

Consultant

Vicky is a passionate, creative and innovative PRINCE 2 qualified Project and Programme Manager, with over 16 years’ experience within a Business Change setting.

Biography

Francis Davis

Associate Strategic Advisor

Francis has worked in leadership (including CEO) roles across the private, public, university and voluntary sectors and retains a particular interest in SMEs, mid- sized ventures, civil society and inclusive enterprise and their roles and learning contribution to – and from – public service reform, innovation and entrepreneurship.

Biography

Paul Woolston

Richard Harrison

Natalie Abraham

Leona McMillan

Sanjeet Bains

John Knight

Ian Kirby

Heather Baron

Leanne Mills

Vicky Thomas

Francis Davis

C.Connect News

The go-to place for innovation in the Public Sector

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Who we have worked with

Facilities Management Local Authority Trading Company

Developing Options for Outdoor Education

What clients say about our work

Working with C.Co on a recent project has been a very positive experience with outcomes that will provide a real benefit to our organization. Their public sector experience meant that issues were quickly understood and the project could hit the ground running and move along seamlessly.

Head of Commercial, Economy & Resources Finance, ROCHDALE BOROUGH COUNCIL

We found working with C.Co to be really valuable in re-energising our LATC project, bringing challenge and experience along with a sense of momentum that will allow us to take forward the recommendations and deliver a successful project.

Operational Manager – Performance & Policy, VALE OF GLAMORGAN

C.Co proved to be one of the most professional companies we have engaged with in a long time. Their professional approach, understanding of the business at all levels, coupled with a proactive style, helped engage staff and bring about the right recommendations for the future.

Head of ICT, CITY OF WOLVERHAMPTON COUNCIL

C.Co are an excellent organisation to work with. I would recommend C.Co to any public sector organisation requiring high-quality transformation, engagement and analytical support, delivered with the right attitude and commitment that truly provides excellent value for money.

Director of Commissioning, CHESHIRE EAST COUNCIL

C.Co are a personable and professional company who listen and support their customer needs and wishes. We found their support invaluable in working through some complex issues in terms of integration of health and social care and working in localities and communities and across different sectors.

NHS Aberdeen Health & Care Partnership

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Want to find out more about us, or not sure how we can help? Why not drop us a line and we'll get right back to you

We are public sector change experts

We are collaborative in our approach to service improvement

The C.co change continuum

How We Help

LEADERSHIP

ORGANISATION DESIGN & GOVERNANCE

SHARING KNOWLEDGE & BEST PRACTICE

EVIDENCE BASED BUSINESS CASES

BUSINESS PROCESS

OPTIONS ANALYSIS

FINANCIAL MODELLING

COMMERCIALISM

PROJECT & CHANGE MANAGEMENT

ENGAGEMENT & CONSULTATION

BEHAVIOUR & CULTURE CHANGE

COMMISSIONING & CONTRACT MANAGEMENT

Where We've Helped

Independent Assurance Budget Review

New Adult Social Care Delivery Models

Facilities Management Local Authority Trading Company

Supporting Commercial Aspirations and Behaviours

Developing Options for Outdoor Education

Calculating the Actual Cost of Care

Community Engagement

Catering Services – Gateway Review

Complex Dependency – Public Service Transformation

Finance Service Structure Review

Meet the team

C.Connect News

Top Tips for Local Authorities Considering Commercialisation

Independent Assurance Budget Review

Councils Need to Up Their Game to Keep Schools’ Services

New Adult Social Care Delivery Models

Who we have worked with

What clients say about our work

Let's work together

Start a conversation