CIPFA C.Co has recent experience of supporting Registered Social Landlords (RSLs), including Arms Length Management Organisations (ALMOs) and local authority housing departments with a range of diagnostic, service improvement and governance assurance programmes.

We understand the drivers and increasing demands on services.

We can offer practical, flexible and affordable capacity, insight and independent, unbiased advice.

Our experience covers:
  • Undertaking risk-based reviews
  • Appraising the impact of demand on temporary accommodation requirements
  • Delivering a complex options appraisal for the future of a local authority traveller site
  • Undertaking data, governance and compliance reviews
  • Identifying asset and service risks relating to the delivery of housing services
  • Reviewing complex and sensitive services
  • Engaging with the workforce to understand challenges and opportunities
  • Engaging with service users to understand those challenges from their perspective
  • Interpreting activity to identify mitigating activities and residual risks requiring additional management
  • Undertaking benchmarking to inform service improvements
  • Identifying opportunities for service efficiency, as well as investment and improvement
  • Using the outputs of discreet service reviews to highlight wider organisational impacts and efficiency opportunities.
How can C.Co help?

We are public sector change experts! We can help you make sense of the complex housing management landscape. We are highly skilled at healthchecks, maturity assessments, preparing for change and determining the optimum way forward for services.

We can develop a bespoke diagnostic to meet your needs, targeting people, process and/or systems. We also have a tried and tested methodology for reviewing the customer journey, demand analysis, systems and data and optimum structures. We are also able to provide additional, experienced capacity to support teams through times of change.

Get in touch with us today for a conversation about how we can support your organisation.