Good data is imperative for the development and implementation of change management plans. It allows you to establish baselines, benchmarks and goals. It also supports your decisions when presenting them back for governance purposes or in aiding your reasoning during the consultation process with interested stakeholders.
What is good data?
Referred to with many names, data usually falls into two types. Qualitative data, also known as unstructured or human-readable data, refers to information that needs to be interpreted by a person. This could be an image or working out the meaning of something that is written. Or it could come from research into how people ‘feel’ or ‘think’ about a product or service that they use.
Conversely, quantitative data, also known as structured or machine-readable data, refers to information which can be processed by a computer programme or software. This could include number crunching to show the number of people using a particular service, the cost per user of a service or even the best way to approach a programme of work. Both types of data are important, as it’s the combination of the two types that can provide the most compelling case for change – and in fact, aid in its implementation.
Implementing change
Often though, you aren’t just dealing with one project or one change management programme. There are usually multiple projects in play at any one time. With so much going on, it can be hard to prioritise and projects will advance or lag for a number of unreliable reasons, such as ‘who shouts loudest’. This is where the access to quantitative data is imperative. Without it, it is unlikely that you’ll achieve the results you want. This leads to poor value for money, a drop in customer confidence or reputational damage.
30 projects can provide over one billion permutations of the sequence in which they should be delivered. With so many variations possible, developing an optimal programme using traditional methods is almost impossible.
The journey to digital transformation
At C.Co, we have combined our understanding and experience of shaping public sector transformation with our analytical partner i-three’s capabilities to develop Folio. Folio is capable of analysing up to 2,000 projects at any one time, providing the optimal sequence and other key programme outcomes in a matter of seconds.
This can enormously benefit a wide variety of project scenarios, including corporate savings programmes, corporate development work, pre-planned maintenance or even a list of cases that need to be organised and worked through. To find out more about how Folio can help you have the confidence that your change programme is delivering the right things, at the right time, within the available resource, contact C.Co today.
